Accessibility

Zoo Boise is committed to providing a fun and inclusive experience for all guests. We offer a range of accessibility features and services to ensure everyone can enjoy their visit. For questions or assistance, please contact us at (208) 608-7760. Due to high volumes of correspondence, we recommend reaching out at least 7 days prior to a planned visit.

Adaptive Evening at the Zoo

Zoo Boise holds afterhours zoo experiences designed for individuals with disabilities and their families and friends! Stations are focused on varying degrees of sensory input and will include self-guided animal artifact exploration, guided zoo exploration time (please note, some animals have an early bedtime), up close animal encounters, and art activities. Everyone is welcome to join! Limited tickets available for these events to keep the crowd low.

parking

There are six accessible parking spaces at the front of the zoo, with three of them being van accessible.

Personal Care Assistants

Individuals acting as Personal Care Attendants (PCAs) who are essential for their client’s full access to and participation in the Zoo will receive free admission when accompanying a client with a paid admission. To verify their role as a PCA, the accompanying individual may be asked to provide valid work identification (e.g., agency badge, paystub), or a verbal statement from the client or attendant confirming that the accompanying individual is providing necessary personal care and assistance for the client’s visit.

restrooms

Zoo Boise currently has three ADA accessible restrooms. Please see map below for their locations.

SERVICE ANIMALS

Zoo Boise welcomes guests with disabilities who use service animals, in accordance with the Americans with Disabilities Act (ADA). Service animals are allowed throughout the zoo grounds, provided they remain under the handler’s control at all times.

Please note that emotional support animals, comfort animals, therapy animals, and pets are not permitted inside the zoo.

transit

Zoo Boise is a stop for Valley Regional Transit (VRT) Access and Beyond Access paratransit. Riders can set Zoo Boise as their destination.

Website Accessibility

Wheel the World

Wheel the World is an organization that provides detailed accessibility information for attractions worldwide.

wheelchair & ecv scooter rentals

Both manual wheelchairs ($10) and ECV scooters ($30) can be rented at the gift shop. Guests must be 18+ with an ID to rent ECV scooters. Rentals are on a first come, first serve basis.

Accessibility map

Zoo Boise’s Accessibility Map helps guests plan a safe and enjoyable visit by highlighting accessible features throughout the zoo. It includes a suggested accessible route, along with locations of stairs, steep inclines, and rough or uneven surfaces. Reviewing the map ahead of time may help guests anticipate any areas needing extra time or assistance.

Accessibility Information and Accommodations

Zoo Boise welcomes visitors of all abilities and is committed to providing meaningful access for everyone. If you or someone in your group needs a disability-related accommodation to support your visit, we encourage you to contact us at least two weeks in advance. This allows us time to understand your needs and arrange the appropriate support to ensure a successful and inclusive experience.

For accessibility questions or to request an accommodation, please contact:
Community Accessibility Program Manager
(208) 972-8573
EMAIL

We look forward to welcoming you to Zoo Boise and helping make your visit enjoyable and accessible.

Meet Kinkajou Chewie! He needed to have one of his legs amputated in 2020 for medical purposes. Now keepers make sure he has multiple types of perches and platforms to better use his entire home. Chewie also goes through daily training to monitor the strength and ability of his other three limbs. Chewie’s journey showcases Zoo Boise’s dedication to providing tailored support for every animal’s unique ability.