Accessibility

SERVICE ANIMALS

Zoo Boise welcomes guests with disabilities who use service animals, in accordance with the Americans with Disabilities Act (ADA). Service animals are allowed throughout the zoo grounds, provided they remain under the handler’s control at all times.

Please note that emotional support animals, comfort animals, therapy animals, and pets are not permitted inside the zoo.

wheelchair & ecv scooter rentals

Both manual wheelchairs ($10) and ECV scooters ($30) can be rented at the gift shop. Guests must be 18+ with an ID to rent ECV scooters. Rentals are on a first come, first serve basis.

parking

There are six accessible parking spaces at the front of the zoo, with three of them being van accessible.

restrooms

Zoo Boise currently has three ADA accessible restrooms. Please see map below for their locations.

Personal Care Assistants

Caretakers, entering with their clients, get free admission with paid client. Valid work identificaiton must be shown (badge, paystub, etc.)

Accessibility Information and Accommodations

Zoo Boise welcomes visitors of all abilities and is committed to providing meaningful access for everyone. If you or someone in your group needs a disability-related accommodation to support your visit, we encourage you to contact us at least two weeks in advance. This allows us time to understand your needs and arrange the appropriate support to ensure a successful and inclusive experience.

For accessibility questions or to request an accommodation, please contact:
Community Accessibility Program Manager
(208) 972-8573
EMAIL

We look forward to welcoming you to Zoo Boise and helping make your visit enjoyable and accessible.

transit

Zoo Boise is a stop for Valley Regional Transit (VRT) Access and Beyond Access paratransit. Riders can set Zoo Boise as their destination. Learn more HERE.

Adaptive Evening at the Zoo

Zoo Boise holds afterhours zoo experiences designed for individuals with disabilities and their families and friends! Stations are focused on varying degrees of sensory input and will include self-guided animal artifact exploration, guided zoo exploration time (please note, some animals have an early bedtime), up close animal encounters, and art activities. Everyone is welcome to join! Limited tickets available for these events to keep the crowd low. See all current zoo events HERE.

Wheel the World

View Zoo Boise’s listing HERE.

Website Accessibility

Zoo Boise’s website accessibility statement can be found HERE.

animal story

Zoo Boise accommodates both people and animals with different abilities. Kinkajou Chewie needed to have one of his legs amputated in 2020 for medical purposes. Now keepers make sure he has multiple types of perches and platforms to better use his entire home. Chewie also goes through daily training to monitor the strength and ability of his other three limbs. He is just one example of many animals at Zoo Boise who get special accommodations for their differing abilities.

Accessibility map

Zoo Boise’s Accessibility Map helps guests plan a safe and enjoyable visit by highlighting accessible features throughout the zoo. It includes a suggested accessible route, along with locations of stairs, steep inclines, and rough or uneven surfaces. Reviewing the map ahead of time may help guests anticipate any areas needing extra time or assistance.